Terms of Service

Please read these terms carefully before using AlphaExam. By using our services, you agree to be bound by these terms.

Last updated: January 15, 2025
Effective: January 1, 2025

Key Terms Overview

Fair Use

Use our platform responsibly for educational purposes only

Data Protection

Your personal information is protected under our privacy policy

Legal Compliance

All activities must comply with applicable laws and regulations

Community Standards

Maintain respectful and ethical behavior in our community

Account Registration and Use

  • You must be at least 13 years old to create an account on AlphaExam

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must provide accurate and complete information during registration

  • Each user is allowed only one active account unless explicitly authorized

  • You are responsible for all activities that occur under your account

  • You must notify us immediately of any unauthorized use of your account

Acceptable Use Policy

  • Use our services only for lawful educational purposes

  • Do not share, distribute, or sell test content or answers to third parties

  • Respect intellectual property rights of all content on our platform

  • Do not attempt to hack, reverse engineer, or compromise our systems

  • Maintain respectful communication in all interactions with other users and staff

  • Do not create multiple accounts to circumvent limitations or restrictions

Subscription and Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis

  • All payments are processed securely through our authorized payment partners

  • Subscription automatically renews unless cancelled before the renewal date

  • Price changes will be communicated 30 days in advance for existing subscribers

  • Refunds are available within 7 days of purchase subject to our refund policy

  • Failure to pay may result in suspension or termination of your account

Intellectual Property Rights

  • All content, including questions, explanations, and materials, is owned by AlphaExam or licensed to us

  • You may not copy, distribute, modify, or create derivative works from our content

  • Your use of our content is limited to personal, non-commercial educational purposes

  • We respect intellectual property rights and expect users to do the same

  • Report any copyright infringement to our designated agent immediately

  • We reserve the right to remove content that violates intellectual property rights

Prohibited Activities

  • Cheating, including using unauthorized aids during tests or sharing answers

  • Attempting to access other users' accounts or personal information

  • Uploading malicious software, viruses, or harmful code to our platform

  • Using automated tools, bots, or scripts to access our services

  • Engaging in any activity that disrupts or interferes with our services

  • Violating any applicable laws or regulations while using our platform

Limitation of Liability

  • Our services are provided 'as is' without warranties of any kind

  • We are not liable for any indirect, incidental, or consequential damages

  • Our total liability is limited to the amount you paid for our services in the past 12 months

  • We do not guarantee uninterrupted or error-free service availability

  • You acknowledge that test results are for practice purposes and may not reflect actual exam performance

  • We are not responsible for decisions made based on our test results or recommendations

Termination and Suspension

  • You may terminate your account at any time through your account settings

  • We may suspend or terminate accounts that violate these terms

  • Upon termination, your access to paid features will cease immediately

  • We may retain certain information as required by law or for legitimate business purposes

  • Termination does not relieve you of any payment obligations incurred before termination

  • We will provide reasonable notice before termination unless immediate action is required for security

Additional Legal Information

Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or prominent notice on our platform. Continued use after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Contact Information

For questions about these terms, please contact us at legal@alphaexam.com or through our contact page. We aim to respond to all legal inquiries within 5 business days.

Agreement Acknowledgment

By using AlphaExam, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.