Privacy Policy
Your privacy is fundamental to us. Learn how we collect, use, and protect your personal information.
Our Privacy Principles
Transparency
We clearly explain what data we collect and how we use it
Security First
Your data is protected with enterprise-grade security measures
User Control
You have full control over your personal information and privacy settings
Minimal Collection
We only collect data that's necessary to provide our services
Information We Collect
Personal information you provide when creating an account (name, email, phone number)
Educational information such as your academic level, subjects of interest, and test preferences
Usage data including test scores, time spent on platform, and learning progress
Technical information like IP address, browser type, device information, and cookies
Communication data when you contact our support team or participate in surveys
How We Use Your Information
Provide and improve our educational services and platform functionality
Personalize your learning experience with AI-powered recommendations
Generate detailed performance analytics and progress reports
Send important updates about your account, tests, and new features
Provide customer support and respond to your inquiries
Conduct research to enhance our educational content and methodology
Information Sharing
We do not sell, trade, or rent your personal information to third parties
Educational institutions may access aggregated, anonymized performance data if you're part of their program
Service providers who help us operate our platform (hosting, analytics, payment processing) under strict confidentiality agreements
Legal authorities when required by law or to protect our rights and safety
Business transfers in case of merger, acquisition, or sale of assets (with prior notice)
Data Security
Industry-standard encryption for data transmission and storage (AES-256)
Regular security audits and penetration testing by third-party experts
Multi-factor authentication options for enhanced account security
Secure data centers with 24/7 monitoring and access controls
Employee training on data protection and confidentiality protocols
Incident response procedures for any potential security breaches
Your Rights and Controls
Access and download your personal data at any time through your account settings
Correct or update your information whenever needed
Delete your account and associated data (some data may be retained for legal compliance)
Opt-out of marketing communications while maintaining essential service notifications
Control cookie preferences and tracking settings
Request data portability to transfer your information to another service
International Data Transfers
Your data is primarily stored on servers located in India
Some service providers may process data in other countries with adequate protection laws
We ensure appropriate safeguards are in place for any international transfers
Data processing agreements comply with applicable privacy regulations
You can request information about where your data is processed
Additional Information
Children's Privacy
Our services are designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings or our cookie preference center.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your personal information, we're here to help.